Parts Overview
Parts Overview
We supply genuine parts for all the products we sell. We have also special arrangement to supply the needed parts at the customer site during peak harvesting time and at critical project sites. We stock consumable and critical parts at our warehouse. We have also ordering procedures as per the urgency of the part needed from our suppliers to meet the demand of the customers whenever the part is to be ordered from abroad.
We want to be part of your success by providing genuine parts to your Machinery.
Genuine vs Non-Genuine parts
What is Genuine Parts?
‘Genuine Parts’ refers to those parts that have passed a severe quality inspection by the manufacturers of the machinery.
What are Counterfeit parts?
Counterfeit (non genuine) parts are products that use a trademark or copy a design illegally. They are products that, when sold, defraud the customer.
Why counterfeit parts are dangerous?
Most people are attracted to counterfeit parts because of low price, but in reality, in the long run, they pay more. By using counterfeit parts your safety is at high risk due to the low quality of these parts. Counterfeit parts are made with low-quality material and technology to reduce the cost that they cannot attain the high level of quality required to ensure safety.
In addition, the life of the machine will be drastically shortened due to the usage of counterfeit parts. Counterfeit parts not only fail but could be a reason for other components of the machine to fail or damage within a short time.
Therefore, fix Genuine Parts on your machine and concentrate on your other businesses, while fake parts fail quickly and need replacement from time to time.
Product Support
Parts overview
We supply genuine parts for all the products we sell. We have also special arrangement to supply the needed parts at the customer site during peak harvesting time and at critical project sites.
We stock consumable and critical parts at our warehouse. We have also ordering procedures as per the urgency of the part needed from our suppliers to meet the demand of the customers whenever the part is to be ordered from abroad.
Parts Staffing and facilities
There are a total of 10 permanent staff working both at parts sales operation section and parts marketing section.
Our parts warehouse has a storage capacity of 600m2 and an open space for Ground Engaging Tools (GET) and Undercarriage (UC) of about 300m2. It is well organized and equipped with sufficient storage and handling materials.
Our parts counter is designed in such a way that our customers can be served comfortably and conveniently with a support of an Electronic Parts Catalogue (EPC) for most of our products.
About Machinery Parts
The secret behind our customers’ longer vehicle life is nothing but the strength of our After Sales Service where we deliver the right quality of parts at the right time and the right place.
We supply genuine parts for trouble free performance, long life and safe environment.
We always maintain an optimum level of parts stock, ensuring continuous supply based on customer demand. A fully automated sales, stock control and electronic parts catalogue system has enabled us to achieve a very high availability of parts resulting in remarkable customer satisfaction.
We are continuously improving our services to our customers using the concept of “kaizen” which is a Japanese term for continuous improvement. We apply kaizen at every step in the parts logistics activity (inventory control, warehousing, parts marketing, parts sales, etc.). This emanates from our belief that satisfying our customers is no longer enough. We put every effort to delight our customers. Seeing smile on the faces of our customers is at the heart of our endeavor.
Parts
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Product Range
We offer a wide range of machinery parts to meet your needs
Genuine & Non-Genuine
Take the utmost care of your Machine with Genuine Parts.
Filters and Belts
Undercarriage Parts
Ground Engaging Tools
Engine Repair Parts
Hydraulic Components
Electrical Parts
Hydraulic Hoses
Brakes
Lubricants & Coolants
Why choose Genuine Parts?
Using the Genuine part is the most effective way to guarantee the ongoing reliability and profitability of any machine. We want to be part of your success by providing genuine parts to your machine.
- Quality
- Safety
- Performance
- Peace of mind
- Warranty
- Residual Value
The Staff
There are a total of 10 permanent staff working in the different sections of parts division.
Warehouse
With a storage capacity of 600 m2, It is well organized and equipped with sufficient storage and handling materials.
Parts Counter
Our parts counter is designed in such a way that our customers can be served comfortably and conveniently.